Terms and Conditions

  1. A member agrees to accept the terms and conditions of membership. This acceptance is deemed to occur by the signing of the membership card. Only signed membership cards will be valid.
  2. The membership card remains the property of Choice Hotels Ltd. who reserves the right to decline issue or withdraw the card at any time. Choice Hotels reserve the right to close the scheme at any time with 12 weeks notice to members.
  3. Choice Hotels Ltd. is made up of Claremont Hotel, Cliffs Hotel, Viking Hotel, Patterdale Hotel and Keswick Country House Hotel.
  4. Membership is not transferable. All benefits are restricted to members and their partner.
  5. The membership card is not a credit, cheque gurantee or debit card.
  6. Points may only we awarded once a valid card has been presented at a hotel reception at the time of payment of an individual accommodation account.
  7. Points are not awarded at the time of payment of a deposit for accommodation.
  8. Points will be awarded for accommodation charges only.
  9. Lost cards must be reported to Choice Hotels Ltd. as soon as possible. A replacement card will be issued once lost cards have been cancelled.
  10. Cardholders accumulating 5000 points will be issued with a £10 voucher and cardholder points will then be reset to zero.
  11. Vouchers may be used as payment towards a Choice Hotels Ltd individual accommodation bill at any time in the future. More than one voucher may be used towards one accommodation bill. Vouchers may not be used as payment towards a Group accommodation account.
  12. Members will receive regular communication from Choice Hotels ltd including statements with details of when and where points are awarded. Communication will also include information about special offers and holidays for members and vouchers for use during a stay at a Choice Hotel.
  13. Lost vouchers cannot be replaced.
  14. Members agree that Choice Hotels Ltd may hold, use and process information given on this form to promote and develop Choice Hotels Ltd.
  15. Choice Hotels Ltd will not pass information given on this form to third parties.
  16. Christmas party nights, conference accommodation, coah/tour operator accommodation excluded