Frequently Asked Questions

How do I earn my points?

Join today to receive 3500 FREE points!
Every time you pay a bill at a Choice Hotel, simply hand over your card to reception staff. You will automatically be awarded 10 points for every £1 spent on accommodation.

How many points can I earn?

£1 =   10 points
£10 =   100 points
£100   =   1000 points

How will I know how many points I have?

A points statement will be issued regularly, showing when and where you have earned and redeemed points.

How do I redeem my points?

Once 5000 points have been awarded, members are sent a £10 voucher which may be spent at any Choice reception desk. Points are then reset to zero

What gifts do I receive?

£10 money off voucher every time member reaches 5000 points.
Welcome pack, membership card and luggage label.

How often will you write to me?

At least three times a year plus additional information on exclusive offers.

Will you pass my personal details to any other company?

You can rest assured that we will not pass on any of your details.

How many points do I need to get my £10 voucher?


Is it free to join?

Yes, plus you will receive 3500 points upon joining to start you off.

How do I become a 'Rewards' member?

Simply complete the on-line application form and then read and agree to the terms and conditions.

Rewards applications may also be obtained from any of our hotel receptions. Completed forms can be returned to:

Choice Rewards
Choice House
107 Dickson Road

Or alternatively return them to the hotel reception desk.

What if I lose my card?

Don't worry, your points will be safe. Simply let us know and we will issue a new card and cancel your old one.

How long is a voucher valid?

Until you use it - no end date.

Do you issue one card per person or per couple?

One card per application

Can I transfer points/vouchers to a friend or relative?

Sorry, no.

Can I buy points for a friend or relative to use?

You can purchase Gift Vouchers from Central Reservations on 0845 458 4222. Gift Vouchers are available in denominations of £10, £25 & £50 and can be used at any of our hotels.